Terms & Conditions
Welcome to Pehnawaa by Sania. This website is owned and operated by Pehnawaa by Sania. Throughout the site, the terms βweβ, βusβ, and βourβ refer to Pehnawaa by Sania. By visiting our website and purchasing our outfits or accessories, you engage in our service and agree to be bound by the following terms, conditions, and policies.
Please read these terms carefully before accessing or shopping from our store.
1. General Online Store Terms
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By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependent to browse this store.
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Our products, imagery, and content may not be used for any unauthorized, fraudulent, or illegal purposes.
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Any transmission of malicious code, bugs, or unauthorized scraping of our website content is strictly prohibited and may result in an immediate restriction of access.
2. Product Presentation & Color Variations
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We make every effort to display the colors, embroideries, and textures of our boutique garments as accurately as possible.
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However, slight color variations may occur due to studio lighting, screen resolutions, and monitor settings across different mobile devices. Such subtle natural variations do not constitute a manufacturing defect.
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As many of our pieces involve handcrafted detailing, slight differences in work, thread patterns, or embellishments are inherent to artisan-made garments.
3. Pricing & Order Modifications
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All product prices listed on the store are in Indian Rupees (INR) and are subject to change without prior notice.
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We reserve the right to modify or discontinue any design, collection, or promotional offer at our sole discretion.
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In the event that a product is mistakenly listed at an incorrect price or with out-of-stock fabric inventory, we reserve the right to cancel the order and issue a full refund to your original payment method.
4. Orders & Billing Accuracy
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You agree to provide accurate, complete, and current contact, delivery, and billing details when placing an order.
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We reserve the right to limit or refuse order quantities per individual, household, or distributor where we suspect commercial bulk resale or fraudulent transaction activity.
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If an order needs to be altered or canceled by us, we will promptly notify you via the email address or WhatsApp contact provided during checkout.
5. Third-Party Links & Services
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Our store utilizes reliable third-party providers (such as secured payment gateways and logistics courier partners) to fulfill transactions and deliveries.
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We are not responsible for the privacy practices, content, or external terms of third-party platforms that you may access through links on our website.
6. User Feedback & Testimonials
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Any product reviews, suggestions, photos, or feedback you submit to usβvia WhatsApp, email, or social media tagsβmay be used, displayed, or shared by Pehnawaa by Sania for promotional and community purposes without confidentiality restrictions or royalties.
7. Limitation of Liability
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While we strive to maintain uninterrupted, secure, and error-free site functionality, we do not guarantee that your access will always be completely free of technical interruptions.
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In no event shall Pehnawaa by Sania, its founders, or team members be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or products beyond the purchase price of the ordered item.
8. Governing Law & Jurisdiction
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These Terms of Service and any transactional agreements shall be governed by and interpreted in accordance with the laws of India, under the legal jurisdiction of courts in Varanasi, Uttar Pradesh.
9. Policy Changes
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We reserve the right to update or amend any portion of these Terms & Conditions at any time. Any changes take effect immediately upon being updated on this page. Your continued use of the website following such updates confirms your acceptance of the amended terms.
Customer Support & Queries
For any questions regarding these terms, feel free to reach out to our desk:
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Helpline / WhatsApp: +91 95110 79232
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Official Email: pehnawaabysania@gmail.com
